QUILLEN’s MAXIMS for SUCCESS

by Bennett Quillen

1. REQUIRE HONESTY IN DEALING WITH CUSTOMERS, SUPPLIERS AND EMPLOYEES

2. FOCUS ON LONG TERM PROFIT RATHER THAN SHORT TERM GAINS

3. MONITOR PROFIT/COST CONTRIBUTION RATHER THAN VOLUME THROUGHPUT

4. BUY RATHER THAN BUILD: IT IS MORE PROFITABLE, UNLESS YOUR FIRM DEVELOPS OR PROVIDES A COMPLETELY UNIQUE PRODUCT

5. MAINTAIN STANDARDS RATHER THAN KEEP MULTIPLE VERSIONS OF SYSTEMS, POLICIES

6. ORGANIZE BY PRODUCT GROUP RATHER THAN TECHNICAL FUNCTION

7. HIRE/TRAIN BUSINESS-ORIENTED PEOPLE WITH I/S SKILLS RATHER THAN FOCUSING SOLELY ON TECHNOLOGY SKILLS

8. KEEP COMPANIES RELATIVELY SMALL, PREFERABLY LESS THAN 750 EMPLOYEES, FOR: GREATER ROI, LESS OPERATIONAL REDUNDANCY, CONSISTENT CUSTOMER SERVICE, MORE KNOWLEDGEABLE STAFF

9. KEEP TITLES SHORT, THREE WORDS OR LESS, THAT DEFINE FUNCTION (FEW OFFICERS AND CORPORATE TITLES); E.G.: USE PERSONNEL DIRECTOR, NOT SVP – HUMAN RESOURCES

10. AVOID GRADUATES OF IVY LEAGUE COLLEGES: THEY CAN TALK THE TALK BUT CANNOT WALK THE WALK

Advertisements